Custom CRM Software Development Company

We develop web and app-based custom mobile CRM solution so you can attract, manage, and deliver the best experience to your customers. Contact us for a custom CRM development.

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Types of CRM We Develop

A better way to manage your sales, projects, team, clients & marketing

Operational CRM

We being a custom CRM development company, develop custom operational CRM for your enterprise or business, integrated with three main areas such as marketing, sales, and support. Get an operational dashboard, where you as an admin of the business can evaluate each and every single prospect to summarize his status and create an effective business strategy. Leverage our experience for the custom CRM software development services.

Analytical CRM

Whether you want to analyze the customer data and get essential information for generating reports and making better decisions, our proficient team of software engineers develops a custom analytical CRM that gives a quick analysis of all the business operations. Hire dedicated CRM software developer to build custom software solution.

Collaborative CRM

If your business incorporates external stakeholders, partners, or associators on a regular basis, then collaborative CRM is the perfect choice for your unique business. Allow vendors and stakeholders to get valuable customer information and necessary data with just a few clicks and get exceptional data-driven results.

Manage and Track Your Customers With Clicks

Sustaining all your customer data at one central place with the utmost security must be a complex thing to do, right? There might be days when your enterprise face problems like misplacing data, unsatisfied customers, and difficulty in understanding customer behavior towards products or services.

Understanding the importance of maintaining the customer relationship and managing data, Space-O Technologies is dedicated to design and develop mobile and web-based CRM software solutions. Developing cloud-CRM is the best solution for your business as it can boost ROI up to 245% if you integrate smoothly with your business solution.

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CRM Solutions and Modules We Develop

Smart HR Management Software for A Smarter Workforce

Marketing Automation Module

Marketing list management
List segmentation
Generate and send messages
Manage workflow
Lead Registration
Campaign Management
Campaign execution
Marketing reporting

Sales Automation Module

Sales data
Sales forecasting
Sales tracking
Sales process management
Pipeline optimization
Sales literature
Quotes

Ordering Processing and Reporting Module

Product Catalog
Sales and Purchase Orders
Quotes and Invoices
Discount and Credit Notes
Shipping and Receiving
Bills and Payments

Customer Service Module

Case management
360-degree view of customer information
Email management
Service scheduling
Searchable information
Service contracts

Returns and Claims Module

Returns and claims handling
Registration of causes and solutions
Statistics on returns and claims
Handling queries
Analysis and reporting on returns

Custom CRM Software Improves

Sales

We being one of the best CRM development companies, we develop top CRM solutions that accelerate sales performance and drive sales strategy toward profit by engaging with customers more effectively. Check customer buying histories to know potential leads, upsell opportunities, or repeat customers & boost engagement.

Marketing

Channelize marketing campaigns and boost both online and offline marketing by atomizing the marketing process with our custom CRM solution. Let your customers know about your new products and discount deals through proper tactics and increase sales in turn.

Data Security

Keep all your business insights and customer data safe at a centralized location using custom CRM solutions. Avoid losing important customer data by creating an impermeable line of defense. Authorize only eligible employees to access data and prevent any high-security breaches.

Customer Service

Our customized CRM solutions align customer demands to resources, enhancing customer service to new limits. Analyze customer history and identify your valuable customers to create a customer reward system. Increase customized communication and take care of customer queries.

Field Service

Enable your field agents to create a better customer experience with customized solutions. Allow them to tend inventory management, product deliveries, and customer data to improve performance. Provide transparent communication between customers & field agents.

Workflow Efficiency

Customized CRM applications allow the organization and enterprise to increase the level of the consumer experience. CRM app is capable to improve the productivity of your business workflow significantly and scale it to all your digital activities that influence the market condition.

Why Choose Custom CRM Software Solution Over Oracle & Other Ready-made CRM Software?

Custom CRM Software

A custom-made CRM software developed to suffice your specific business requirements.

The custom CRM software is cost-effective as you can develop modules that you need for your business.

Develop features that you want to maintain your business.

It requires very less time to train employees as it is developed based on your workflow.

Get complete control over your software solution

Ready-made Software Solution

The ready-made CRM software solution is designed and developed targeting a range of businesses and customers.

Compared to custom CRM software solutions, ready-made CRM solutions are more expensive as you need to pay monthly charges and other hidden charges.

With ready-made CRM solution, you can’t get the features you want as it is already developed.

It requires more time to train and explain the solution to employees because it contains many unwanted modules and features.

It is not possible to customize an already developed solution with new features.

Want to hire CRM experts who understand your customers?

Share your idea with our experts and get a customized CRM solution to manage your business.

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CRM Software Development Process

Gathering Requirements

1

Firstly, book a call with us to discuss your requirements. Over a call, we understand the core challenges you are facing and why you want to develop a particular solution. Further, we discuss your project requirements in detail by knowing your project’s goals, features, functionalities, and design. Later on, we discuss the most suitable technology stack for your project.

Create a Blueprint

2

At this stage, our objective is to identify the potential issues that may arise during the development of your software project. We check the technical, economic, and operational feasibility of your proposed solution. Moreover, we also identify the challenges that are associated with the project. Next, we develop a complete plan for your project development.

Identifying Technology

3

Next, we bifurcate this phase into two main components: user interface design and software architecture design. First of all, we create wireframes, mockups, and final user experience designs. Afterwards, we create a software architecture design which includes choosing an architecture pattern, defining components, data design, prototyping, and selecting a tech stack.

Design & Development

4

At this phase, we code your software solution as per the defined requirements and design specifications. To develop your software efficiently, we break down your project into small and manageable parts. Moreover, our developers follow Agile or Scrum methodologies that help to create scalable, reliable, and secure solutions.

Quality Testing

5

Before deploying your software solution on servers, we first perform end-to-end testing. By performing testing, we ensure there are no bugs or fixes in your software. While testing, we also check if your software performs as per decided requirements without compromising quality. Our QA team validates your software to remove bugs or fixes if any are found.

Product Deployment

6

After performing testing and resolving the issues, it is time to deploy your software solution on web servers. Our technical experts launch the code into production servers and ensure a smooth launch of your software product. Further, we continuously update your software solution for new features and functionalities and maintain the solution in a timely manner.

Technologies We Use

Why Space-O For CRM Software Development?

We understand that each business is unique and has different goals and visions. We specialize in building intelligent and industry-specific mobile CRM app solution for any business. Here are some of the reasons to choose us as CRM software development partner

Free Consultation

To resolve your questions and appreciate your needs, we provide you a 30-minute free consultation with our technical experts.

Flexible Hiring Models

Our company provides many flexible models on an hourly, regular, weekly, or monthly basis to recruit POS developers.

Proper Documentation

Our sales agent team prepares the company’s correct, detailed records that are clear and scannable for your needs.

Transparency

For each phase of your business software development process, our CRM software developers will keep you up to date.

Success Rate

We have a successful record of developing & designing customized software projects with more than 98% of our clients worldwide.

Technical Support

We provide free professional assistance for 3 months after the product delivery and our team will be glad to direct your enterprise!

Need custom CRM solutions to guarantee customer retention?

Let’s discuss your idea. We provide a free consultation with our experts.

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Testimonials

A Few Words From Our Clients About Our Customer Service

Rok Areh (Slovenia, Europe)

CBO at Vision one Ltd

Space-O Technologies delivered an improved MVP that increased customer satisfaction. Their effective project management allowed for full cooperation between the two teams and fostered a trusting and long-lasting relationship. They proved themselves to be highly professional and customer-oriented. We are very glad that they are offering us non-stop support, they have short feedback periods, high level of professionalism and willingness to hear the customer needs.

Gideon Banahene

Canada

I am really pleased with the prompt responses I got from Space-O. Inquiries were answered within a very short time and issues were fixed within 12 hours. The Space-O team kept open communication at every stage of the process. Working with them felt like a collaboration resulting in the creation of a platform we are more stan satisfied with. The team took our concept and successfully create the platform we have today. Rakesh and his team really have the clients vision as a priority.

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Frequently Asked Questions

Is there any NDA process you follow?

Yes. As one of the leading CRM software development companies in Canada, we follow an NDA process with all the clients.

What do you provide in the free consultation?

In our free consultation, our expert discusses your requirements, queries, or ideas with you. Our technical expert will understand your enterprise and its day-to-day HR department process in order to brainstorm the right strategies and solutions that streamline your HR operations.

Do you provide documentation for the CRM solution? Do I own the code?

Yes, we provide complete documentation for the CRM solution or apps that we develop for your business. In short, you own the code of your CRM solution.

How will I communicate my requirements? What if I need any change in my CRM system?

You can communicate your requirements with an assigned point of contact. In fact, you can discuss any change that you need in your CRM system and he will take care of it.

Are you going to deploy my CRM solution to my server?

Yes, we will deploy your CRM solution to your server, making it available for your team, employees, and stakeholders. In fact, deploying to your server is included in our process as a complimentary service for our clients.

Do you provide post-deployment support?

Yes, we do provide 3-month technical support without charging any additional cost. In this 3-month period, if you face an issue or bug in your web or mobile customer relationship management system, our support team will assist you.