Are you a software developer, software vendor, or technical writer looking to create software documentation without hassle? Do you want to ease the process of creating documentation?
We know it is not an easy process to create end-user software documentation.
To help you, we have created a software documentation template that reduces the time required when creating documentation for your own custom software solution.
Even after downloading the template, you should know how to make proper documentation. Check the next section.
If you are looking to create effective software documentation, here are the tips that will help you.
Make your document logically proper so it becomes easy for your end-users to understand. To do so, use headings, sub-headings, and proper structure to describe your information. You should even include a table of contents in your document to quickly let users know what is included in the documentation.
While describing the process or step-by-step instructions of your software, make it easy to understand and provide the same information for common tasks as well. Easy the life of your users so they can effectively use your software without struggling enough.
Make your documentation up-to-date as you upgrade your software. Keeping your end-users updated about features, functionalities, and new policies is important as it indirectly benefits you.
Before starting writing, understand your audience of the document. You should know who will use it and what things to know for effective usage of your software. So, you develop an appropriate level of documentation according to your audience.
Write as you talk, and use a concise writing style. Don’t use large and complex sentences that make it hard for users to understand your writing. Instead, use simple and straightforward language for easy understanding.
Addressing the issues that users commonly face while using your software should be properly. Provide a complete and detailed troubleshooting section that helps your users to resolve their queries. This benefits end-users and they don’t need to spend time researching and contacting your support department.
As you will demonstrate the use of your software, include screenshots to illustrate your procedures properly. This way, you can make your software visually appealing and better for understanding.
After writing your software documentation, get your document reviewed by non-tech users who are not technically aware. This helps you get proper feedback and improve your documentation in terms of sections and confusing statements.
Make your documentation easy to access for every user whether from a mobile app, website, in print, or online. This helps your end-users to access your documentation without getting any limitations.
Add proper and clear descriptive headings and subheadings above each new section. This helps users to navigate and find the right information rapidly. Moreover, add a glossary section for non-technical users to build understanding easily.
Consider using video tutorials. In addition to written documentation, consider creating video tutorials that show users how to perform common tasks. This can be a helpful supplement to the written documentation.
Use these 11 tips to write appealing and effective software documentation. Prepare such software documentation that not only helps end-users to resolve their issues but easy to remember all the essential information and sections. Next, learn about the sections that are must to have in the documentation.
Writing documentation for software is important but before that, you must know which sections to include. Let’s learn about the sections.
Provides an overview of your software and its purpose. This helps your readers to know what your software is and how it is helpful. In addition, you should also provide information like prerequisites for using your written documentation.
List down clearly the least required hardware requirements to run your software. The hardware requirements, such as operating system, RAM, hard drive, and specifications if any. Moreover, if there is any need for dependencies, you should write about that information.
You should provide detailed information about installing your software on different operating systems, such as Windows, macOS, and Linux. In addition, include the details about the tutorial that guides users on how to use the software properly. And describes details of features and functions that help users to perform certain tasks.
Every one of us face problems while using any type of software. Right? What do we do to resolve this? Probably, go through the documentation to get help. That’s the reason you need to address common questions and issues that users might face while using your software. Provide the details of issues along with information on how to identify and resolve the problems.
A section that specifically includes information about the updates and revision of your user documentation. This technical documentation about your software should have all the information about new updates and revisions. Most importantly, this section should be on the top of your software user documentation manuals. In addition, add information about the upcoming updates and how to update or obtain the updates of the software.
This is the most important section in comprehensive software documentation. The reason is that it includes the definitions of technical terms that are used in your technical documentation.
Your documentation should not only contain textual information. But, your user documentation covers manuals, videos, images, resources for references, and data or data sheets as required by the end-users.
Here are the 5 best benefits of using software documentation templates for you.
This is all about the software documentation template. Are you looking for more templates for your software development journey? Whether you are a software developer, project manager, or business analyst? We have templates to reduce your work and help you out. Check out the section below.
Want to evaluate a software solution properly? Looking to ease the whole process of software evaluation? Here is a free ready-made template for you.
Do you face problems during the implementation of design? You need to create design documentation. Download our free software design document template.
Want to launch your software properly? Looking to create rollout strategies for your software? Ease your work by using this free software rollout plan template.
All our projects are secured by NDA
100% Secure. Zero Spam
*All your data will remain strictly confidential.
Trusted by
Bashar Anabtawi
Canada
“I was mostly happy with the high level of experience and professionalism of the various teams that worked on my project. Not only they clearly understood my exact technical requirements but even suggested better ways in doing them. The Communication tools that were used were excellent and easy. And finally and most importantly, the interaction, follow up and support from the top management was great. Space-O not delivered a high quality product but exceeded my expectations! I would definitely hire them again for future jobs!”
Canada Office
2 County Court Blvd., Suite 400,
Brampton, Ontario L6W 3W8
Phone: +1 (437) 488-7337
Email: sales@spaceo.ca